Frequently Asked Questions
Everything you need to know about our magical fashion collections.
What is the typical shipping time for my order?
Standard shipping usually takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on the destination and customs processing.
How can I return or exchange an item?
We offer a 30-day return policy. Items must be unworn, unwashed, and have the original tags attached. Simply visit our Returns Portal to start your request.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How do I find my correct size?
Every product page includes a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our chart, as our high-fashion cuts may vary by style.
Are your garments sustainably sourced?
Yes, Alakazam Magic is committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled materials, produced in fair-trade certified factories.
Can I modify or cancel my order after it's been placed?
Orders are processed quickly to ensure fast delivery. You have a 60-minute window after placement to cancel or modify your order by contacting our support team.
